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Google Rating

4.8

Based on 464 reviews

Titan Pest and Wildlife Solutions

4.8

The Schwegels

1732047540

UPDATE: My mother won the dispute that she filed with her credit card company and they have to return her money!Buckle up everyone this is a long one - About 4 or so weeks ago my 86 year old mother was getting ready for bed and discovered that there was a bat in the house with her. My family and I tried to find it and get it out without success, because she saw it a second night. That is when we called Titan and they were able to come out the next day. The technician came out and inspected the basement, the outside of the house up by the roof vents and a brief inspection inside. He DID NOT go into the attic from inside the house despite being shown and given access to it. Upon completion of his inspection we were told that she had bats living in the attic area and that there was not screening/netting up there as there should be to prevent wildlife from moving in. That we did not question, it was obvious that netting was missing. We were told that he could hear the bats (insinuating that there was a "colony" living in there). Also upon inspection we were told that the gutters were clogged (again did not doubt that at all but, the technician said my mother should get gutter guards. My mother and I both explained to the technician that the house will be a tear down once she is gone and that no home improvements would be done and we would consider the gutter cleaning but needed to deal with the bat situation first. Later that day, after signing a contract to have the bat work done, the technician called my mother and tried again to get her to purchase gutter guards after explicitly being told no. (Seems a bit scammy to me to call her after I was gone, and convince her to purchase something she did not need)Back to the bat situation - We of course decided to sign a contract to have bat removal done, for a total of $2200 (and of course we were told that that was a discount! - $1000 deposit was given) We were told about the bat removal process and that all the urine and feces would be cleaned up and sanitized to ensure safety and health. The urine and feces were mentioned many times and spoken about as if it was seen and smelled while on the ladder where he heard the bats. We were NOT told about the cancellation policy when we signed the contract. We were also being pushed to purchase a home bug and yard protection plan at this time and again we politely told them that we would consider that but wanted to deal with the bats first.Friday comes along and a different technician came to do the work. We are grateful to this man because upon inspection and installing the netting, he was honest and said that he "found no evidence of bats". No urine or feces, that he said the smell would have been horrific if there had been bats. He inspected the basement and he actually went into the attic from inside the house and stated that there was no evidence of bats EVER.At this point my mother and I were very upset. I called Titan and explained that we felt that we had been scammed by the first technician and that I would like to speak with an owner. In the meantime, the first technician called me because the honest one told him we were angry. He just kept saying that the bats must not have been there on Friday and sometimes that happens, and while that may be true, did they take their urine and feces with them when they went. How nice that when they leave they do not leave any evidence that they were there! Then he said that "we must have caught the problem right at the beginning". All just excuses for him scamming my mother out of money. It took 6 days for an owner to return my call and I was told that they did work and we signed the contract. I explained that we agreed that the $1000 already pd, was fine due to the work that was done but she should not be charged the other $1200, for work that never needed to be done to begin with. Needless to say, they only agreed to take off the $200 that WE paid extra for an additional year warranty, but were still going to give us the extra year. The other $1000 was charged. BEWARE!!!!

Marie Moder

1731960852

J. Kesterson came to my house and did a thorough inspection of my exterior and interior of my house including the attic and basement. He provided pictures of the areas of concern and I was able to set up a program to address these issues. Nice gentleman!

Odean Serrano

1731940757

Service guys are great. We enjoyed working with the technicians on our outdoor concerns. Issues resolved.

Maryann Heaps

1731775169

Ken H did a great job, and was extremely kind and courteous, making sure to take extra caution to keep our pets safe 😃

Kyle M.

1731618613

J did a fantastic job and thorough work on the property today! His efforts were much appreciated!

Mckenna Bell

1731099961

This is the 3rd time they have been out and they are very attentive in trying to figure out how the mice are getting in my attic. All 3 young men have been very professional.

MCKENZIE DAPRON

1730772622

"Great service! They're responsive, show up on time, and take care of the pest or wildlife problem quickly—highly recommend!"

Denise Johnson

1730667408

Employees are courteous and show up on scheduled.

Jason Gman

1730666119

Angela Meyer

1730663535

J came out the same day and was able to get us a quote and scheduled for some work around the house!

Laelle Novotny

1730657910

J came to my house and was very thorough with his termite inspection. I had others come out but never any real explanation of things. J did great and even pointed out termites and explained the process of removing and getting the active ones out. Great experience and happy to work with them.

Laura Novotny-Speech-Language Pathologist

1730590357

J Kesterson came out and did a thorough job inspecting and explaining our situation to us. Termites are a serious issues and we were in a hurry to get a solution started. Highly recommend Titan and J Kesterson, thank you!

Tony Ratz

1730484187

Personal and friendlyDid an excellent job.!

Apolonio Vázquez

1730482080

Ben Rayas

1730469902

We have used Titan for over a year since replacing the company our builder had us using. They have deliver better and more consistent results and ANY time we have had an issue outside of our normal service they’ve been quick to respond and assist.

Lynn Gardner

1730414294

Titan pest control was very comprehensive and professional! Highly recommend!

phyllis graham

1730339563

Tony Ballard

1730332196

I purchased Samuel Berton Distillery 5 weeks ago. And one of the hoops we had to jump through was a pest inspection, treatment and plan moving forward. Titan got on it. And in a weeks time all is well! Look forward to long term service and Jake was very professional and as thorough as can be. Very satisfied!!!

Rey Sierra

1730323505

Brandyn and his team are on it! Whatever you need done, they’re efficient, effective and cost effective!

Dylan Phillips

1730317082

I highly recommend Titan. Great service and affordable. We have an older home and Jacob Routt was a big help in making sure our needs were addressed and explaining the process.

Jasmin Kidd

1730222060

Not happy with the service received. Really regret signing a contract with them.

Alexander Escamilla

1729895427

We have them service both of our restaurant locations and have never had an issue. Best service prompt and outstanding service. Thanks Titan Team.

S Stuhlman

1729769786

Betty Darden

1729635682

Completely trust this company! Very professional and it is evident they know what they are doing. They are honest and explain what they find and what they recommend. However, there is absolutely no pressure tactics used to try to get you to do anything. They just explain things and leave it to you. I highly recommend this company!

Tony Campos

1729427838

After the initial service inspection, I was impressed with the thoroughness of the inspection. The primary problem I had reported which was infestation of moles in our back yard had been addressed. I'll just wait until the next visit after 2 weeks to see if the problem is resolved.

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